The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast buffet was amazing, featuring an egg station with made-to-order options like omelettes and a wide variety of pastries that set a great tone for the day.” view full review
Relaxing Pools
“The two pools provided the ideal setting for relaxation, especially the adult pool with a swim-up bar and the happy hour offering really good cocktails at great value.” view full review
Fantastic Kids' Center
“The kids' center is a wonderful feature, providing supervised activities that allowed my children to enjoy themselves while I had some time to relax or grab a massage.” view full review
Comfortable Rooms
“Our spacious and clean room was perfect for the family, with ample space for everyone and a cozy environment that enhanced our stay.” view full review
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Friendly Staff
Great Location
Damp Smell
Additional Guest Fee
8.4/10
Great
Rooms
7.1
Location
9.0
Service
8.3
Dining
7.9
Guest reviews
8.4/10
based on 20 reviews
7.8
7.8/10 based on 110 reviews
Ashley
United States,
June
2024
8.0/10
The hotel had everything we needed, but the broken air-conditioner was a downside. The location is very convenient to get food and take a private car from the airport. The dining has improved greatly since my last visit, which was exciting to see.
Rooms
6.0
The rooms were okay but a bit dark, and they need attention, especially the bathrooms without a shower screen, making everything soaking wet.
Service
9.0
The service was outstanding with dedicated staff like Yui, Kai, and Kan. They were extremely friendly and helpful.
Location
8.0
The location is very neat and quite spacious, a short walk from Bangla Road and straight across the road from the beach in Patong Beach.
Dining
9.0
The dining has improved greatly since my last visit two years ago, with excellent options amongst gardens with a lovely atmosphere.
Facilities
8.0
The facilities are modern and well-maintained, providing a comfortable stay.
Alan
United Kingdom,
May
2024
8.4/10
The hotel is conveniently located near the beach and surrounded by restaurants, offering clean and cozy rooms with helpful staff. However, there were initial room issues and slight stench concerns. The dining options were diverse and satisfying, making it a delightful stay overall.
Rooms
7.5
The rooms have a kitchenette with essential appliances but faced other buildings with ground floor views.
Service
8.5
The staff were attentive and assisted in resolving room allocation problems promptly.
Location
9.0
The location is superb for beach access and local dining experiences.
Dining
8.0
The dining options were varied and enjoyable for a satisfying meal experience.
Facilities
8.0
The facilities were sufficient for a comfortable stay.
John
United Kingdom,
February
2024
7.6/10
The hotel had some positives, like a convenient location close to the beach and shopping areas, but there were also some downsides, like dark rooms and possibly photoshopped photos. However, my friend and I had no complaints during our stay.
Rooms
7.0
The rooms were okay but a bit dark, and we were surprised to find no rolls of toilet paper which was inconvenient.
Service
9.0
The staff were extremely friendly and helpful, always caring for our needs.
Location
8.0
The location was very convenient, right across the road from the beach and a short walk to Bangla Road and shopping areas.
Dining
7.0
The dining experience was simple but good, offering both Western and Asian options.
Facilities
7.0
The hotel had basic facilities, but they were good enough for our needs.
Frank
United Kingdom,
February
2024
7.4/10
I had a mixed experience at this hotel. The rooms were clean and spacious, perfect for two people. However, they looked tired and not like the pictures online. The poolside rooms were a definite highlight but could be more modern. The hotel had great space and fittings for a family of four but lacked a modern touch.
Rooms
7.0
The rooms were spacious enough for two people and very clean. The poolside rooms were excellent.
Service
6.0
The service was a bit inconsistent. While the staff were still great and friendly, some were not very helpful or happy. The restaurant staff and cleaners stood out for their nice service. One pleasant surprise was when the front desk manager offered a value deal for a family room.
Location
9.0
The location was fantastic, with easy access to taxis and proximity to shops, restaurants, the beach, and entertainment areas like Bangla Road. The hotel was quiet within the resort despite being close to the bustling parts of Patong.
Dining
8.0
The dining experience was delightful, especially the buffet breakfast set in a lovely atmosphere with a big selection. The aged USDA prime steaks were excellent.
Facilities
7.0
The hotel offered great facilities overall, especially for families with spacious accommodations and a good pool. However, some areas could use a modern upgrade to enhance the guests' experience.
Harold
United Kingdom,
February
2024
7.8/10
Despite some issues with the rooms, the hotel's location is excellent and the dining experience was top-notch. The service had its ups and downs, but the facilities were impressive overall.
Rooms
6.0
The rooms looked rundown with old furniture and had some noise from the bathroom fan, but the location near the entrance courtyard was convenient.
Service
7.0
Although some staff were rude and tried to charge extra, the front desk manager eventually offered a good deal on a family room, which was impressive.
Location
9.0
The hotel is perfectly located near the beach, local amenities, and attractions like the mall and Bangla Road.
Dining
9.0
The dining experience was excellent with a wide selection and a lovely atmosphere amongst gardens.
Facilities
8.0
The facilities were what I was looking for, especially the poolside rooms which were surprising and excellent.
Ernie
United Kingdom,
February
2024
7.6/10
The hotel is conveniently located near the beach and a variety of amenities. The rooms, while not very fresh, are just steps away from the relaxation pool. The service provided varies from excellent to some staff lacking direction. The location is ideal for exploring Patong, and the dining options have improved over time. Overall, a comfortable stay with some areas needing improvement.
Rooms
7.0
The rooms were not very fresh but conveniently close to the relaxation pool.
Service
7.0
The service was a mix of excellence and some staff needing more training.
Location
9.0
The location is superb, close to various amenities and a short walk to key attractions.
Dining
8.0
The dining experience has improved over the years and offers a good range of options.
Facilities
7.0
The facilities are satisfactory with room for enhancement.
Mark
United Kingdom,
December
2023
8.0/10
I had a mixed experience at the hotel. The rooms were not as comfortable as expected, but the price was fabulous considering the amenities like a nice LED TV, Tea Coffee maker, and pool towels provided. The service was wonderful, with the staff always friendly and helpful. The location was awesome, with the hotel nestled amongst gardens and just a short walk to Bangla Street. The dining options were very good with a varied selection of dishes, but I did find the same choices repeated frequently. The facilities were satisfactory.
Rooms
7.0
The rooms were not as comfortable as expected.
Service
9.0
The service was wonderful, with the staff always so friendly and courteous.
Location
9.0
The location was awesome with helpful staff and just a 3-minute walk to Patong Beach.
Dining
8.0
The dining experience was very good with a range of foods, but the choices were a bit repetitive.
Facilities
7.0
The facilities were sufficient.
Jessica
United States,
December
2023
8.4/10
Wow! This hotel is a gem with its incredible location near the beach and a variety of restaurants. The rooms were cozy and clean, and the staff went above and beyond with their kindness. However, the room wasn't ready upon my arrival, and there was a persistent musty smell. Despite that, the value for money is excellent!
Rooms
7.0
The room, just a few steps from the relaxation pool, featured 2 large beds, a big sofa, and a TV with some cable channels. However, it had a damp smell.
Service
8.0
The service was top-notch! The staff was always ready to help and super friendly, making my stay memorable. However, they unexpectedly asked for an extra fee for an additional guest, which was more than the room rate.
Location
9.0
The hotel's location was exceptional, close to the beach and various facilities, including the old town bus, beach restaurants, 7/11, beauty salons, bars, and Jungceylon for shopping. However, it's the last stop from the airport by the mini-bus, so better opt for a private car.
Dining
9.0
Dining at the hotel was splendid with a wide range of delicious options to choose from. The food was excellent, and the atmosphere was fantastic.
Facilities
9.0
The hotel's facilities were impressive and well-maintained, adding to the overall comfort of the guests. The pool was clean and inviting.
Friendly Staff
Damp Smell
John
United Kingdom,
December
2023
8.0/10
The hotel offers comfortable and aesthetically pleasing rooms. The exceptional service and great value for money make it a satisfying choice. However, the shower pressure was quite extreme, alternating between scalding and freezing temperatures, which was a downside during the stay.
Rooms
8.0
The rooms are very comfortable and aesthetically pleasing.
Service
9.0
The staff was wonderful and polite, providing exceptional service.
Location
9.0
The location is fantastic, just across from the beach and close to shopping and food options.
Dining
7.0
The dining experience was good overall, with friendly staff and a close proximity to the beach.
Facilities
7.0
The facilities are good, meeting the basic needs adequately.
Michael
United Kingdom,
October
2023
7.4/10
I was really impressed by the spacious rooms at the hotel, but they did feel a bit dated and were poor value for money. The service was really pleasant and friendly overall, especially Pa who cleaned our room daily, but unfortunately, the manager's behavior was very disappointing. The location was fantastic, close to everything you could need for your stay, just make sure to check your room first. The dining experience had greatly improved since my last visit, offering a good range of foods, but there were still some areas that can be better. The facilities were decent, but not exceptional.
Rooms
7.0
The rooms were big and spacious, and I was impressed by the size.
Service
8.0
The service was really pleasant and friendly, with Pa who cleaned our room daily being very dedicated.
Location
9.0
The location is fantastic, close to everything you need for your stay.
Dining
7.0
The dining experience had greatly improved since my last visit two years ago, offering a good range of foods.
Facilities
6.0
The facilities were decent, providing what you need during your stay.
Thomas
United Kingdom,
October
2023
8.4/10
The resort was conveniently located near Patong Beach, making it easy to access the beach and nearby shops. The rooms, though a bit dark, were situated on the ground floor by the main pool. The service was fantastic overall, despite a disappointing experience with the manager's attitude. The dining options were good, especially the buffet breakfast with various choices. The resort's facilities were well-maintained, offering a pleasant stay.
Rooms
7.0
The rooms were okay but a bit dark.
Service
9.0
The service was fantastic despite the bad attitude of the manager.
Location
10.0
The location couldn't be better, with easy access to Patong Beach and local amenities.
Dining
8.0
The dining experience was really good with plenty of choices, especially the buffet breakfast.
Facilities
8.0
The facilities were in good condition and added to the overall experience.
Phil
United Kingdom,
October
2023
6.8/10
The hotel rooms were not up to our expectations, lacking modern amenities and value for money was questionable. On the positive side, the service was exceptional and the location was very convenient for exploring Patong Beach and nearby attractions.
Rooms
5.0
The rooms were dated and poor value for money, lacking modern amenities.
Service
9.0
The service was always friendly and accommodating, making our stay more pleasant.
Location
8.0
The location was very convenient for walking to Patong Beach, shopping, and dining.
Dining
7.0
Facilities
6.0
Friendly staff
Dated rooms
Raymond
United States,
September
2023
8.4/10
I absolutely loved my stay at this hotel! The location is perfect, just a short walk from Bangla Road and right across from the beach. The rooms were clean and comfortable, although a bit dark for my liking. The service was top-notch, with extremely helpful and friendly staff making my trip even more enjoyable. The dining options were excellent with plenty of choices to keep me satisfied throughout my stay.
Rooms
8.0
The rooms were comfortable and had everything I needed, including 2 large beds and a big sofa. The TV with some cable channels was a nice touch.
Service
9.0
The staff went above and beyond to ensure I had a great holiday. They were extremely friendly and helpful, making me feel truly valued as a guest.
Location
9.0
The hotel's location is absolutely spot on, with convenient access to the beach, Bangla Street, and various amenities like spa services and restaurants nearby. It's a perfect base for exploring the area.
Dining
8.0
I was impressed with the dining options available at the hotel. There was a good variety of food, and the freshly cut fruits were a delightful addition to my meals.
Facilities
8.0
The facilities at the hotel were great, offering everything I needed for a comfortable stay. The pool was well-maintained and added to the overall experience.
John
United States,
September
2023
8.8/10
Staying just 5 meters from the pool was a real treat. The rooms are spacious and can easily accommodate a family of 4 or even 5, plus they're squeaky clean with all the essential facilities for kids to roam around. The hotel worked hard to ensure all guests enjoy their holidays, though it took a bit of effort locating it initially - just look out for the sign and the entrance on the lively beachfront strip. The location couldn't have been better, surrounded by beautiful gardens and within a minute's walk to the beach, stores, bars, and restaurants. The dining experience met Western standards, offering a good variety and quality, especially with the fresh pastries. The facilities are top-notch across the board.
Rooms
9.0
The rooms are really spacious, clean, and well-equipped for families.
Service
8.0
The staff puts in extra effort to make sure all guests have a great holiday.
Location
10.0
The hotel's location is simply perfect, close to everything you'd need for a wonderful stay.
Dining
8.0
The dining stands up to Western standards, offering a good variety and quality, especially with their fresh pastries.
Facilities
9.0
The facilities are excellent and well-maintained, catering to all needs.
Charles
United States,
August
2023
9.0/10
The hotel is amazing, with huge rooms that have just been overhauled and now feature a balcony that opens to their Spa partially to Pool, all just steps away from the beach. Everything you need is there, and it's clean and comfy. The pool is a great addition. Price is fair, considering all the amenities.
Rooms
9.0
The rooms are huge, clean, and comfy. The balcony overlooking the Spa and Pool is a nice touch.
Service
9.0
The service is exceptional. The staff are lovely and make sure everything is perfect every day.
Location
10.0
The location is perfect for beach lovers and those who want access to shopping and food. It's right near the Busy Patong Beach and close to the OTop markets and central Patong area.
Dining
8.0
The dining experience is excellent, with lots of choices that have greatly improved since the previous visit. The atmosphere is lovely among the gardens.
Facilities
9.0
The facilities are great, especially with the newly opened balcony and access to the Spa and Pool. Rating also considers the value for money.
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